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Ombudsman scheme launched for cheap double glazing industry

The new scheme offers protection for both consumers and uPVC window suppliers. Former Crimewatch and Watchdog presenter Nick Ross is the new face of an ombudsman scheme for the conservatory and cheap double glazing industry.An ombudsman scheme for the conservatory and cheap double glazing industry is being launched from Manchester.

Former Crimewatch and Watchdog presenter Nick Ross is the new face of the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), whish aims to offer protection for both consumers and uPVC window suppliers.

The industry is estimated to be worth around £4.65 billion, but the Manchester Evening News reports that DGCOS founder Tony Pickup claimed it was responsible for 22,000 complaints to trading standards last year.

Some 126 installers of cheap double glazing and conservatories have already signed up to the DGCOS, giving them accreditation as high-quality firms, the newspaper reports.

There are a number of things that all installers accredited under the scheme must do, as a minimum, including provide DGCOS administrators with a minimum of ten customer references from installations they carried out within the last 12 months.

They must also provide DGCOS administrators with a minimum of three supplier references who can be independently approached for quality assurance purposes.

Posted by Daniel BrownADNFCR-2394-ID-19759029-ADNFCR

Article Added: 05/05/2010 11:34:44
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